MeatShop is committed to 100% customer satisfaction. As our products are perishable in nature, you are requested to check the products and in case, you are unsatisfied with the quality or freshness of the product and if products do not meet your reasonable satisfaction, you can return the product at the time of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds of payment will be done only through the Original Mode of payment.

If your product is defective/damaged or incorrect/incomplete at the time of delivery, we request you to report to our Customer Care team within the first 6 hours of accepting delivery of the order. Please get in touch.

If you have a concern, please tell us about it! Just email us at

Email: order@bassar.ae

Phone: +971553383861

Cancellation by Site/customer:

An order can be cancelled as long as it has not left our facility and is not with our delivery services. To cancel your order, get in touch with our customer support team and they will check the status of your order. If the order can be cancelled, we will refund any payments already made by you for the order. Refunds of payment will be done only through the Original Made of Payment.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the websites, we at our sole discretion could cancel such orders. We will maintain a list of all fraudulent transactions and customers any reserve the right deny access to them or cancel any orders placed by them.